During a Tenancy
Rent Payments
Why Withholding Rent is Not the Solution to Your Problems
We understand that renting a property can sometimes come with its own set of challenges. Whether it's a maintenance issue that hasn't been addressed p...
How to Pay Your Rent
Paying your rent should be as hassle-free as possible. We offer multiple methods to make this essential task straightforward. Whether it's your first ...
Rent Protection and Legal Expenses Service
A Rent Protection and Legal Expenses Service does exactly what it says on the tin - it protects the income (rent) of a property that has been let to a...
Understanding the Rent Arrears Process: A Guide for Landlords
Navigating rent arrears can be a complex and stressful experience for landlords. At Property Genius, we aim to make this process as smooth as possible...
Rent Increases: A Guide for Tenants and Landlords
Rent increases are a natural part of the rental market, but they must be handled carefully to maintain a healthy landlord-tenant relationship. Here's ...
When is Rent Due?
Rent is typically due on the same day each month as your tenancy start date. For example, if you moved in on the 16th, your rent will be due on the 16...
Late Fees
Nobody likes late fees, but they are a necessary part of the rental process. If your rent payment is more than 14 days late, you'll incur an interest ...
Changing Rent Due Date
Life is unpredictable, and sometimes you may need to change your rent due date. Property Genius offers the option to apportion the rent. We calculate ...
Tenancy Renewal and Extensions
Fees
We adhere to the Tenant Fee Act 2019, meaning we don't charge fees for standard tenancy renewals. However, if you wish to make significant changes to ...
What If You Choose to Move Out?
Deciding not to renew your tenancy is a significant step, and we aim to make the transition as smooth as possible for you. Two months before your fixe...
Formalising the Renewal
Once you've decided to renew your tenancy and any new terms have been negotiated and agreed upon, the next step is to formalise the renewal. We make t...
Negotiating New Terms
When it comes to renewing your tenancy, you may have specific requests or changes you'd like to see in your new agreement. We understand that circumst...
Your Options
We understand that life circumstances can change, and we strive to offer flexible options that cater to your evolving needs. When it comes to renewing...
When to Expect Contact
As your initial fixed-term tenancy agreement approaches its end, you might be wondering what comes next. Approximately two months before your agreeme...
Subletting and Roommates
Adding a New Roommate: Steps and Procedures
Welcoming a new roommate into your rental property can be an exciting experience, but it's essential to follow the correct procedures to ensure a smoo...
The Legalities of Subletting: What You Need to Know
Subletting a property can seem like a straightforward solution for tenants who wish to share their living space or temporarily vacate. However, it's c...
Vacating a Joint Tenancy: What Happens Next?
When one tenant wishes to leave a joint tenancy while others want to stay, or indeed move someone else in, several steps must be followed to ensure a ...
Your Responsibilities in a Shared Tenancy
When you enter into a shared tenancy, it's crucial to understand that you're not just responsible for your own actions, but you're also jointly respon...
Understanding Joint and Several Liability
In a shared tenancy, the term "joint and several liability" is often part of the tenancy agreement, and it's crucial for tenants to understand what th...
Contact Information and Support
Property Inspections
Your Rights and Responsibilities During Property Inspections
Your Right to Quiet Enjoyment As a tenant, you have the right to quiet enjoyment of the property you're renting. While property inspections are a stan...
What if You Can't Be Present for the Inspection?
It's Okay to Be Absent We understand that our tenants have busy schedules, and it may not always be possible to be present during the property inspect...
How to Prepare for an Upcoming Property Inspection
Notification and Scheduling We'll send you an email inviting you to select a suitable time for the inspection. If you prefer, you can also opt for our...
The Importance of Regular Property Inspections
When to Expect Inspections At Property Genius, we conduct our first property inspection three months after the start of a new tenancy agreement. Subse...
Safety and Security
Understanding Digital Signatures
In the digital age, the use of electronic signatures (e-signatures) has become increasingly prevalent, offering a convenient and efficient alternative...
Habitation Compliance Checklist
Ensuring the health and safety of tenants is a top priority for Property Genius. Our Habitation Compliance Checklist serves as a comprehensive guide t...