Contact Information and Support at Property Genius

At Property Genius, we pride ourselves on offering a seamless, one-point-of-contact service for all your property needs. Whether you're a landlord or a tenant, you'll have a dedicated property manager to handle all aspects of lettings and property management. Here's how to get in touch for various needs:

For any non-urgent matters or general inquiries, you can reach us at 0161 881 3028 or email your designated property manager, who was introduced to you at the beginning of your tenancy.

In case of an emergency, report the issue through our Fixflo system. The platform will provide you with the necessary contact number for immediate assistance.

All maintenance issues should be reported through the Fixflo system for transparency and efficiency.

For questions about rent, late payments, or other financial concerns, please contact your property manager.

Your property manager is also your point of contact for discussing the renewal or extension of your tenancy agreement.

For any complaints, please refer to our complaints procedure in the knowledge base (article to be written).

For legal advice, we recommend contacting the Citizens Advice Bureau or your local council's environmental health department.

• Water: United Utilities

• Energy: Find Your Energy Supplier

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