When to Expect Contact

As your initial fixed-term tenancy agreement approaches its end, you might be wondering what comes next.

Approximately two months before your agreement expires, you'll receive an email from us. This email serves as the first point of contact and aims to initiate the renewal discussion. It will contain essential information and a link to a quick online form that outlines your options and allows you to express your intentions. Whether you're considering renewing for another term, transitioning to a monthly periodic tenancy, or even vacating the property, this form is your opportunity to let us know.

But what if you miss the email or forget to respond? Don't worry; we've got you covered. If we haven't heard back from you within a reasonable time, we'll follow up with a phone call to discuss your plans. Our goal is to make this process as straightforward as possible, giving you the time and information you need to make the best decision for your circumstances.

By starting this conversation early, we aim to provide ample time for you and your landlord to make arrangements that suit both parties. So when you see that email in your inbox, know that it's time to think about your next steps.