Deciding not to renew your tenancy is a significant step, and we aim to make the transition as smooth as possible for you. Two months before your fixed-term agreement comes to an end, we'll reach out to you to inquire about your plans. If you decide to move out, we ask that you complete a quick online form to formalise your intentions.

Upon receiving your form, we'll send you a confirmation email along with a comprehensive 'Check-Out Guide.' This guide will walk you through the steps you need to take to ensure a smooth exit, including details on how to return keys, final utility meter readings, and what to expect regarding your deposit return.

It's crucial to follow the guidelines in the 'Check-Out Guide' to avoid any complications or delays in returning your deposit. We understand that moving can be a stressful experience, and our aim is to make the process as straightforward as possible for you.