During a Tenancy
Rent Payments
Late Fees
If rent remains unpaid for 14 days or more, the tenancy agreement may permit interest to be charged from the date the payment became overdue. Under th...
Rent Increases: A Guide for Tenants and Landlords
From 1 May 2026, rent for a private-sector assured periodic tenancy in England must normally be increased through the statutory Section 13 process. Th...
Understanding the Rent Arrears Process: A Guide for Landlords
If rent is missed, early communication is usually the best way to prevent the problem from escalating. This page explains Property Genius’s approach a...
Why Withholding Rent is Not the Solution to Your Problems
We understand that renting a property can sometimes come with its own set of challenges. Whether it's a maintenance issue that hasn't been addressed p...
How to Pay Your Rent
Paying your rent should be as hassle-free as possible. We offer multiple methods to make this essential task straightforward. Whether it's your first ...
Rent Protection and Legal Expenses Service
A Rent Protection and Legal Expenses Service does exactly what it says on the tin - it protects the income (rent) of a property that has been let to a...
When is Rent Due?
Rent is typically due on the same day each month as your tenancy start date. For example, if you moved in on the 16th, your rent will be due on the 16...
Changing Rent Due Date
Life is unpredictable, and sometimes you may need to change your rent due date. Property Genius offers the option to apportion the rent. We calculate ...
Tenancy Renewal and Extensions
What If You Choose to Move Out?
You do not need to wait for a fixed term to expire. An assured periodic tenancy can normally be ended by giving up to two months’ written notice. Your...
Formalising the Renewal
Assured tenancies in England now continue on a rolling periodic basis. An existing tenancy does not need to be renewed merely because an earlier agree...
Your Options
Since 1 May 2026, assured tenancies run periodically, for example from month to month. There is no routine fixed-term renewal decision. Continue the t...
When to Expect Contact
Assured tenancies in England now run on a rolling basis rather than reaching a fixed-term expiry. Property Genius will not ask you to renew simply bec...
Negotiating New Terms
When it comes to renewing your tenancy, you may have specific requests or changes you'd like to see in your new agreement. We understand that circumst...
Subletting and Roommates
Adding a New Roommate: Steps and Procedures
Welcoming a new roommate into your rental property can be an exciting experience, but it's essential to follow the correct procedures to ensure a smoo...
The Legalities of Subletting: What You Need to Know
Subletting a property can seem like a straightforward solution for tenants who wish to share their living space or temporarily vacate. However, it's c...
Vacating a Joint Tenancy: What Happens Next?
When one tenant wishes to leave a joint tenancy while others want to stay, or indeed move someone else in, several steps must be followed to ensure a ...
Your Responsibilities in a Shared Tenancy
When you enter into a shared tenancy, it's crucial to understand that you're not just responsible for your own actions, but you're also jointly respon...
Understanding Joint and Several Liability
In a shared tenancy, the term "joint and several liability" is often part of the tenancy agreement, and it's crucial for tenants to understand what th...
Contact Information and Support
Property Inspections
Your Rights and Responsibilities During Property Inspections
Your Right to Quiet Enjoyment As a tenant, you have the right to quiet enjoyment of the property you're renting. While property inspections are a stan...
What if You Can't Be Present for the Inspection?
It's Okay to Be Absent We understand that our tenants have busy schedules, and it may not always be possible to be present during the property inspect...
How to Prepare for an Upcoming Property Inspection
Notification and Scheduling We'll send you an email inviting you to select a suitable time for the inspection. If you prefer, you can also opt for our...
The Importance of Regular Property Inspections
When to Expect Inspections At Property Genius, we conduct our first property inspection three months after the start of a new tenancy agreement. Subse...
Safety and Security
Understanding Digital Signatures
In the digital age, the use of electronic signatures (e-signatures) has become increasingly prevalent, offering a convenient and efficient alternative...
Habitation Compliance Checklist
Ensuring the health and safety of tenants is a top priority for Property Genius. Our Habitation Compliance Checklist serves as a comprehensive guide t...
