Maintenance & Repairs

Once a maintenance issue is reported through our FixFlo portal, immediate steps are taken to ensure a timely and effective resolution. Here's a breakd...

We prioritise the comfort and safety of our tenants, which is why we've streamlined the process for reporting maintenance issues. We use an online por...

Scheduled maintenance is an essential part of property management that ensures the safety and well-being of our tenants. Unlike reactive maintenance, ...

When it comes to minor maintenance tasks around your rental property, there's a concept known as "behaving in a tenant-like manner." This means that t...

We understand the importance of prompt and reliable maintenance and repair services. That's why we work exclusively with a select group of approved co...

At Property Genius, we understand that emergencies can happen at any time. To ensure the safety and comfort of our tenants, we’ve updated our emergenc...

We pride ourselves on offering a transparent and efficient maintenance service. We understand that both landlords and tenants want to know what costs ...

Emergencies can happen at any time, and it's crucial to know the correct steps to take to ensure everyone's safety. Here's a guide on what to do in di...

Slow drainage in your shower, toilet, or wash basin is not only inconvenient but can also lead to more severe plumbing issues if not addressed promptl...

Experiencing a power outage can be both inconvenient and unsettling. While it's easy to panic, there are some simple steps you can take to diagnose an...

Causes : Condensation occurs when warm, moist air comes into contact with a colder surface like a window or wall. Activities like cooking, showering, ...

We understand that discovering mould in your home can be a concerning and frustrating experience. Many tenants immediately consider mould to be a heal...

If you've noticed that your radiator isn't heating up evenly, with cold spots at the top and hot at the bottom, it's likely that air has become trappe...

A leaking roof can be a cause for immediate concern. Not only does it indicate a structural issue, but it can also lead to other problems like water d...

Getting locked out of your home or losing your keys can be a stressful experience. Here's a step-by-step guide on what to do if you find yourself in s...

A burning smell coming from your washing machine can be alarming, and it's crucial to identify the cause and resolve it as soon as possible to prevent...

Low boiler pressure is a common issue that can lead to inefficient heating and, in some cases, may even cause your boiler to shut down. Understanding ...

Frost build-up in your freezer can be more than just a minor inconvenience; it can reduce the appliance's efficiency, take up valuable storage space, ...

Vermin infestations can be a distressing experience for tenants. However, there are several preventative measures you can take to minimise the risk of...