Roof Leaks: Immediate Steps and What to Expect

A leaking roof can be a cause for immediate concern. Not only does it indicate a structural issue, but it can also lead to other problems like water damage, mold, and electrical issues. Here's what you should do if you notice your roof is leaking.

The first thing you should do is contain the leak as best as you can to prevent further damage. Use buckets, towels, or any other containers to catch the dripping water. If the leak is severe, consider moving furniture and other valuables away from the affected area.

Report the leak through our online portal, Fixflo, as soon as possible. This will alert our property management team, who will then assess the best course of action.

For safety reasons, contractors usually need to wait until the rain stops to safely assess and repair the roof. We understand that this can be frustrating, but safety is our top priority.

• Contain the Leak: Use containers to catch water and move valuables away from the affected area.

• Safety First: Contractors will only be able to attend once it's safe to do so, which usually means waiting for the rain to stop.

• Fixflo Reporting: Always report the issue through Fixflo to ensure that it's promptly addressed.

While a leaking roof is certainly a cause for concern, taking immediate steps to contain the leak and reporting it through the proper channels can help mitigate damage and speed up the repair process.