Complaints & Disputes
Complaints & Redress Schemes
The Advantages of Property Genius's Membership with Propertymark
Property Genius is delighted to be a member of Propertymark, one of the UK's leading property industry organisations. Our membership signifies our ded...
The Role of The Property Ombudsman in Property Genius's Complaints Process
Property Genius is a proud member of The Property Ombudsman (TPO), underscoring our commitment to upholding high industry standards and offering an ex...
Understanding Documentation & Evidence in the Complaints Process
When lodging a complaint with Property Genius, providing the right documentation and evidence can significantly expedite the resolution process. This ...
Understanding the Complaints Procedure at Property Genius
At Property Genius, we pride ourselves on delivering exceptional service to both our landlords and tenants. However, we understand that sometimes thin...