At Property Genius, we understand that finding the perfect home is a top priority for our clients. That's why we dedicate significant time and resources to arranging and conducting property viewings. However, when a viewing appointment is missed without notice, it impacts our ability to serve you and other clients effectively. Here’s what happens and how it affects your future viewing opportunities.

1. Resource Allocation: Our team allocates specific time slots and resources for each viewing. A missed appointment means these resources are underutilized.

2. Impact on Other Clients: Your missed appointment could have been an opportunity for another client eagerly waiting to view the property.

3. Operational Efficiency: Repeated instances of 'no shows' can lead to inefficiencies in our scheduling and service delivery.

• Confirmation Process: We confirm viewings via email and send a reminder the day before. We also call the morning of the appointment for final confirmation.

• No Show Record: If you miss a viewing without notifying us, we mark it as a 'no show' in our system. This may affect your ability to book future viewings with us.

• Communication is Key: If you can't make it to a viewing, please let us know as soon as possible. This allows us to reallocate the slot to another interested client and reschedule your viewing at a more convenient time.

We strive to provide the best service to all our clients, and managing viewings efficiently is a crucial part of this process. By ensuring that viewings are attended as scheduled, or by providing timely notice if you can’t make it, you help us maintain the high standard of service we’re committed to delivering.