When and How Should I Pay the Deposit?

Understanding the process for paying the holding deposit is crucial for a smooth and successful tenancy application. At Property Genius, we've streamlined this process to make it as convenient as possible for you.

Payment Platform

The holding deposit should be paid online through the Goodlord platform. Goodlord is a secure and user-friendly platform that facilitates various aspects of the rental process, including payments and referencing.


You will be prompted to pay the holding deposit at a specific stage in the application process, usually after your offer has been accepted by the landlord. Prompt payment is essential to secure the property and move forward with the rental agreement.

Terms and Conditions

Before making the payment, you will be required to review and sign the Tenancy Holding Deposit Guide. This guide outlines in detail the terms and conditions associated with the holding deposit, including scenarios in which it may or may not be refunded.

Confirmation and Receipt

Once the payment is made, you will receive a confirmation email, and the amount will be credited against your move-in money, which includes your first rental payment and the tenancy deposit.

By offering a secure and straightforward method for paying the holding deposit, Property Genius aims to make the rental process as hassle-free as possible for both landlords and tenants.