Tenant Eligibility & Referencing FAQs

What are the basic eligibility criteria for tenants?

Answer: Basic eligibility criteria include proof of income, a satisfactory credit history, and positive references from previous landlords.

How do I prove my income?

Answer: Income can usually be proven through payslips, tax returns, bank statements or accountants reference .

What is a credit check and how does it affect my application?

Answer: A credit check reviews your financial history and assesses your ability to pay rent. A poor credit score may require you to provide a guarantor.

What is a guarantor?

Answer: A guarantor is someone who agrees to cover your rent if you're unable to pay. They must meet specific eligibility criteria similar to those for tenants.

Can international applicants rent a property?

Answer: Yes, but additional documentation and possibly a UK-based guarantor may be required.

What is Right to Rent?

Answer: Right to Rent checks ensure you have the legal right to live and rent in the UK.

How long does the referencing process take?

Answer: Typically, the process takes 1-15 business days from the start of the application, depending on how soon your referees respond to enquiries and information provided.

What happens after I pay the holding deposit?

Answer: After the holding deposit is paid, you'll receive an email to start the online referencing process.

Can I rent with a pet?

Answer: Some properties are pet-friendly, but additional payments and agreements may be required.

What if I have a poor rental history?

Answer: A poor rental history may require you to provide a guarantor or pay a higher deposit.

What are the income requirements for renting?

Answer: Generally, your monthly income should be at least 2.5 to 3 times the monthly rent.

Do students need guarantors?

Answer: Students will need a guarantor due to a lack of steady income.

Can I amend documents after submitting them?

Answer: Yes, you can amend documents through the Goodlord tenant portal.

What happens if my application is rejected?

Answer: If your application is rejected, the holding deposit may be forfeited depending on the terms agreed upon. You'll be informed of the reason for rejection and may reapply with corrected information or a guarantor.