Tenant Eligibility & Referencing FAQs

Answer: Basic eligibility criteria include proof of income, a satisfactory credit history, and positive references from previous landlords.

Answer: Income can usually be proven through payslips, tax returns, bank statements or accountants reference .

Answer: A credit check reviews your financial history and assesses your ability to pay rent. A poor credit score may require you to provide a guarantor.

Answer: A guarantor is someone who agrees to cover your rent if you're unable to pay. They must meet specific eligibility criteria similar to those for tenants.

Answer: Yes, but additional documentation and possibly a UK-based guarantor may be required.

Answer: Right to Rent checks ensure you have the legal right to live and rent in the UK.

Answer: Typically, the process takes 1-15 business days from the start of the application, depending on how soon your referees respond to enquiries and information provided.

Answer: After the holding deposit is paid, you'll receive an email to start the online referencing process.

Answer: Some properties are pet-friendly, but additional payments and agreements may be required.

Answer: A poor rental history may require you to provide a guarantor or pay a higher deposit.

Answer: Generally, your monthly income should be at least 2.5 to 3 times the monthly rent.

Answer: Students will need a guarantor due to a lack of steady income.

Answer: Yes, you can amend documents through the Goodlord tenant portal.

Answer: If your application is rejected, the holding deposit may be forfeited depending on the terms agreed upon. You'll be informed of the reason for rejection and may reapply with corrected information or a guarantor.